Chatbots and virtual assistants
Customer-facing and internal assistants on web chat, WhatsApp Business, Microsoft Teams or Slack.
Technology services
AI chatbot development and data science
Give customers and staff instant answers. We build chatbots grounded in your own documents and systems, and models that predict what comes next.
Generative AI is useful when it answers from your information, not the open internet. We build retrieval-augmented generation (RAG) chatbots that search your documents and systems, answer with the source, and say so when they do not know.
Alongside chatbots we build predictive models, natural-language processing and document processing in Python, and connect them to your applications and data platform.
What we deliver
RAG knowledge bots
Assistants that answer from your policies, manuals and knowledge base, citing the source passage.
Predictive models
Forecasting and classification models, from data preparation to an API your applications can call.
NLP and document processing
Extracting, classifying and summarizing text from emails, forms and documents.
Technology we use
Where this helps most: Retail and e-commerce customer service, healthcare and finance knowledge bases, education, and internal help desks in any sector.
How we deliver
One agile loop, from discovery to support
Short sprints, a demo every two weeks and your sign-off before anything goes live.
- 1
Discover
Scope, goals and an honest estimate.
- 2
Design
Architecture, data model and visual direction.
- 3
Build
Two-week sprints with demos.
- 4
Test and review
QA, UAT and client sign-off.
- 5
Deploy
CI/CD to the cloud, or print-ready files, and handover.
- 6
Support
SLA support; new needs start the next loop.
Clients in Pakistan and abroad
A partner in Pakistan, working to your hours
We are a Pakistan-based team serving clients locally and internationally. Working hours overlap with the Middle East, the UK and Europe, with coverage available for US clients.
- A named point of contact and a weekly status update
- Access to the code repository and project board
- Documentation and a handover at the end of each phase
- NDA, with intellectual property assigned to you on payment
Ways to work with us
- Fixed price
- Clear scope, priced per milestone.
- Dedicated team
- Ongoing work, monthly fee per person.
- Time and materials
- Evolving scope, hourly or daily rate.
- Support retainer
- Monthly hours with a response SLA.
Questions
Frequently asked questions
What is a RAG chatbot?
Retrieval-augmented generation: the chatbot first searches your own documents for the relevant passages, then uses a language model to answer from them. It keeps answers grounded in your information.
Can the chatbot work on WhatsApp?
Yes. We build chatbots for WhatsApp Business, web chat, Microsoft Teams and Slack, or expose them through an API for your own apps.
Which AI models do you use?
We work with Azure OpenAI, the OpenAI and Claude APIs, and open-source models through Hugging Face, and choose based on your data, privacy needs and budget.
Is our data safe?
We keep your data in the environment you choose, sign an NDA, and design the assistant so it only answers from the sources you approve.
Related services
Tell us what you want to build
Send a short note and we will reply with next steps and a time for a 20-minute call.